General Terms and conditions Camping Key Europe
These terms and conditions apply to your purchase of the Camping Key Europe card at the website www.camping.se or via any of the SCR Svensk Camping´s members (affiliated campsites etc.). These terms and conditions also apply to the registration of the card. By placing an order through the SCR Svensk Camping’s form on www.camping.se and by paying for the card to the specified account, you agree to SCR Svensk Camping’s applicable terms and conditions for Camping Key Europe and a binding contract arises between you and SCR Svensk Camping.
Who is responsible?
Camping Key Europe serves as a customer and member card for campers throughout Europe and is issued by Camping Key Alliance which is an alliance of Nordic and European camping organisations. SCR Svensk Camping, Box 5079, SE-402 22 Göteborg, VAT no: 716408-5602, Phone: +46 (0)31 355 60 00, Fax: +46 (0)31 355 6003, firstname.lastname@example.org, is responsible for the sales of Camping Key Europe in Sweden.
Age limit for Camping Key Europe
To purchase a Camping Key Europe, you must be minimum of 18 years. Different age limits may apply when purchasing directly from a campsite or a cabin facility. Always check the current age limit for your purchase of the Camping Key Europe if your purchase is not made directly from SCR Svensk Camping. Identification may be required upon check-in. Fulfillment of the age limit is a requirement for admission to a facility.
When is my purchase binding?
Purchase of the Camping Key Europe from SCR Svensk Camping through the website [www.camping.se], becomes binding upon your acceptance of these terms and conditions for Camping Key Europe and your payment for the card to the specified account. Confirmation of your purchase and payment is sent via email to the email address specified by you. Upon purchase of Camping Key Europe through one of SCR Svensk Camping’s members, the purchase becomes binding once you have completed the order form and accepted the terms and conditions for Camping Key Europe.
The following debit and credit cards are accepted for payment: Visa, MasterCard.
If you are a holder of Camping Key Europe, specific insurance for accidents on camping facilities is included in the card, see www.campingkey.com. In addition to said insurance, you are responsible for being otherwise adequately insured during your visit. Pre-purchase information regarding the insurance »
Registering of Camping Key Europe and personal account at www.campingkey.com
To access the deals and discounts via the web, you are required to register Camping Key Europe through the website www.campingkey.com. You will thereby obtain an account with a username and password. Through this account, you will receive announcements, offers and other information from members and partners of SCR Svensk Camping and Camping Key Alliance. You can access your account via the webpage www.campingkey.com or via the app Camping Key Europe. By registering your account, you certify that the information you provide about yourself is accurate. The account is personal and you are not allowed to enter or use another person's email address or contact information.
You can at all times delete your account, or change/update the information by contacting the Camping Key Europe support on www.camping.se.
Use of Camping Key Europe on affiliated facilities
- SCR Svensk Camping members applies Camping Key Europe. This means that guests has to have a Camping Key Europe in order to stay at a SCR Svensk Camping affiliated campsite. Some affiliated campsites does not require Camping Key Europe when staying in cottages/villas.
- If you do not a have a valid card one will be issued at check-in.
- To use the card, it must be (1) activated/valid in SCR Svensk Camping’s customer relationship management system, and (2) have a current period of validity with a printed date/year on the card or a validity sticker. The period of validity is linked to the date/year on the card/sticker.
- Lost cards will be locked against use but it will not be replaced.
- The card must be signed on the back. By signing the holder agree to the above conditions of use. Cards without signature will not be accepted.
SCR Svensk Camping’s and Camping Key Alliance’s business partners and members are solely responsible for the products, services, discounts and deals offered to you as holder of Camping Key Europe. In order to enforce legal rights to withdrawal, receive remedy for faulty products or services or if you have other questions in connection with the offer of or supply of goods or services, please contact the party offering or supplying the goods or services.
SCR Svensk Camping accepts no responsibility for incorrectly displayed prices, discount rates and other information relating to offers by business partners and members of SCR Svensk Camping or Camping Key Alliance at www.camping.se, at the webpage www.campingkey.com or at the app Camping Key Europe.
Right to withdrawal
If you buy Camping Key Europe at a distance, according to the “Distans- och hemförsäljningslagen” 12 June 2014 and “Lag om distansavtal och avtal utanför affärslokaler” as of June 13, 2014 (2005: 59), you have the right to cancel your purchased Camping Key Europe by submit or send a notice thereof to SCR Svensk Camping within fourteen (14) days of the purchase agreement was signed (the withdrawal period). Your right to cancel ends if you, after the withdrawal period has used or registered the card. If the right of withdrawal is exercised, the right to use Camping Key Europe is terminated. Return policy regarding promotions and discounts that you receive by using Camping Key Europe, is relied directly against the party from whom you purchased the product or service of.
The websites www.camping.se, www.campingkey.com and the app Camping Key Europe, may contain links to other websites which are not under SCR Svensk Camping's control. SCR Svensk Camping cannot make any warranties as regards to your integrity or the content on these sites but simply provides the links to make it easier for you to find more information on specific deals and discounts.
Treatment of personal data
SCR Svensk Camping is responsible for the processing of personal data that you provide in connection with the purchase of the Camping Key Europe from SCR Svensk Camping or any of SCR Svensk Camping's members or by registering such a purchased card via the website www.campingkey.com.
SCR Svensk Camping's main purpose of processing your personal data is to fulfill SCR Svensk Camping's and Camping Key Alliance's commitment to you as holder of the Camping Key Europe. Since SCR Svensk Camping's goal is to provide you with useful and requested information, supply products and services and offerings from SCR Svensk Camping and SCR Svensk Camping's business partners or members, SCR Svensk Camping will process your personal data also for this purpose. To the extent that the performance of SCR Svensk Camping's obligations to you or the performance of services and offerings under the Camping Key Europe is dependent on SCR Svensk Camping's business partners or members, such partners or members may also treat your personal data. The personal data which SCR Svensk Camping or SCR Svensk Camping's business partners and members will primarily treat, are such data that you directly or indirectly provide SCR Svensk Camping, Camping Key Alliance and its business partners in connection with your order and registration of Camping Key Europe. The information may be disclosed to debt collection agencies, authority/court for recovery, declaration and fulfillment of your contractual obligations. Personal data may also be processed for marketing purposes.
By purchasing Camping Key Europe or registering your card, you understand and agree that your personal data is processed by SCR Svensk Camping and Camping Key Alliance, as well as the partners and members which Camping Key Alliance and SCR Svensk Camping from time to time collaborate with, for the purposes set out in the paragraph above.Your personal information is stored for 36 months subsequent to the expiration of your contractual relationship with SCR Svensk Camping.
You are entitled to once a year at no charge, in writing, request information on the data recorded on you, from where such data has been extracted and to be informed of any recipients to whom the data are disclosed. You have the right at any time to request correction of any changed or false information. You can also announce that you object to your personal data being used for marketing. For questions, please contact SCR Svensk Camping, Box 5079, SE-402 22 Göteborg, VAT no: 716408-5602, Phone: +46 (0)31 355 60 00, Fax: +46 (0)31 355 6003, email@example.com.
SCR Svensk Camping’s objective is for you to always be able to view the deals and discounts through the website www.campingkey.com or via the app Camping Key Europe. Despite a high availability, the website and app can be inaccessible due to, for instance, maintenance, security updates, network and/or hardware problems. SCR Svensk Camping cannot guarantee that the website and the app or individual features of these services are always available for you.
In the event that Camping Key Europe cannot be used due to an impediment beyond SCR Svensk Camping's control which SCR Svensk Camping could not reasonably have been expected to have anticipated when the contract was entered into and whose consequences SCR Svensk Camping could not reasonably have been avoided or overcome, SCR Svensk Camping is free from liability for damages or other penalties. The same applies even if the fault lies with a party which SCR Svensk Camping has engaged or any other party in an earlier chain.
SCR Svensk Camping declares its reservations for any changes in legislation and/or price changes which are not within its control.
What if SCR Svensk Camping and I do not agree?
In the first instance, please contact SCR Svensk Camping with any complaints. If you do not agree with SCR Svensk Camping, you can turn to the Allmänna Reklamationsnämnden.